Privacy Policy

Last updated: 2026-06-15

Who We Are

Classic Systems ("we", "us", or "our") is responsible for the personal information collected through our website and contact forms.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at web form.

Information We Collect

When you submit a contact form, we may collect:

• Your name

• Your email address

• Your phone number (if provided)

• The contents of your message

• Any other information you choose to provide

Our contact forms are hosted using Google Forms.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry

• Communicate with you regarding the services or information you requested

• Maintain records of correspondence

We do not sell your personal information to third parties.

Legal Basis for Processing

We process your personal information because:

• You have requested information or contacted us; and/or

• We have a legitimate interest in responding to enquiries and operating our website and services.

Data Storage and Security

Information submitted through our contact forms may be stored within Google Workspace services operated by Google.

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary to respond to enquiries, maintain business records, or comply with legal obligations.

Information that is no longer required will be securely deleted.

Sharing Information

We do not share your personal information with third parties except:

• Where necessary to operate our website and contact forms (for example, Google);

• Where required by law; or

• To protect our legal rights.

Your Rights

Depending on applicable data protection laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Object to or restrict certain processing activities

• Request a copy of information you have provided

To exercise these rights, please contact us using the email address above.

Customer Files and Media

Where we provide services such as data recovery, file migration, media digitisation, VHS conversion, photo scanning, or similar services, we may temporarily process, store, and transfer customer files solely for the purpose of completing the requested service.

Customer files remain the property of the customer at all times.

We do not review, use, distribute, sell, or share customer content except as necessary to perform the requested service.

Once the completed work has been delivered and accepted by the customer, copies of recovered, converted, or processed files will normally be deleted from our systems within 30 days.

We may retain files for a shorter or longer period where:

• The customer requests extended retention;

• Additional work or revisions have been requested;

• Retention is required for technical, legal, security, or regulatory reasons.

Customers are responsible for maintaining their own backups of delivered files. We do not guarantee long-term storage or archival of customer data after delivery.

Data Recovery Disclaimer

While reasonable care will be taken when handling storage devices and media, data recovery and media conversion services are provided on a best-efforts basis. No guarantee can be made that all or any data will be successfully recovered, preserved, or converted.

Customers are encouraged to maintain backups of important data whenever possible.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

Contact

If you have any questions about this Privacy Policy or our handling of personal information, please contact:

Classic Systems (Web form)